Οι εμπειρίες και η ικανοποίηση μεταναστατριών, προσφύγων και αιτούντων άσυλο γυναικών από την παροχή περιγεννητικής φροντίδας στα πλαίσια του προγράμματος ORAMMA.

Abstract

Background: Inadequate understanding of medical terminology, poor communication and lack of information affect women's ability to receive adequate care and to establish a relationship with the care provider. Objective: The purpose of the qualitative study was to demonstrate the effectiveness of the implementation of ORAMMA program and satisfaction of women who participated in it, but also to highlight the problems faced during pregnancy and childbirth. Methods: The sample consists of five immigrants and refugees who lived in a shelter and participated in the ORAMMA program during their pregnancy, in March 2018. In-person interviews were conducted with the participation of an intercultural mediator with an open-ended exploratory questionnaire. Results: The women who received care under the ORAMMA program were very satisfied with the provision of prenatal care, they felt very comfortable with the providers talking, communicating, and building a relationship, asking clarifying questions and understanding the reason for their care. Women also felt intimacy, respect, friendship, empathy and confidence to share problems and feelings. Finally, empowering them to familiarize themselves with the health care system has proven to be useful enough for women to be able to care for themselves.Conclusion: The provision of prenatal and perinatal care to refugee and migrant women offers significant benefits to pregnancy. Therefore, the provision of the ORAMMA program to migrant and refugee women is vital.